Tops Plaza · Arcade, NY

Tired of Being Put on Hold
When Your Phone Breaks?

Walk in with a cracked screen or a confused phone — walk out with a smile and a device that works like new. We're your neighbors, and we actually answer the phone.

(585) 492-0012 Explore Services
Same-day repairs
Locally owned & operated
Walk-ins welcome
Arcade Wireless storefront and phone repair counter
Ask about our
unlocked phone selection
Cracked screen?
Fixed today.
What We Do

Everything Your Phone Needs,
Under One Roof

From shattered screens to confusing settings, we handle it all — quickly, affordably, and without the big-box store runaround.

Screen Repairs

Cracked, broken, or touch-unresponsive? We replace screens for most major brands — often while you wait.

Battery Replacements

Phone dying by noon? We'll swap in a fresh battery so your device lasts the whole day again.

Water Damage

Dropped it in the lake? Don't panic — bring it in fast and we'll give it the best chance at recovery.

Unlocked Phones

Browse a selection of new and pre-owned unlocked phones. No contract, no hassle — just the right phone at a fair price.

Carrier Support

Switching carriers, porting your number, or comparing plans? We'll help you find the right fit — no pressure, no fine-print surprises.

Accessories

Cases, chargers, screen protectors, earbuds — quality gear for every phone and budget. Stop by and browse.

The Arcade Wireless shop interior with phone displays and repair stations
Our Story

Your Neighbors in
the Tops Plaza

Arcade Wireless isn't a franchise or a call center. We're a locally owned and operated store right here on Main Street, and we've built our reputation the old-fashioned way — by doing honest work and treating every customer like a neighbor.

Whether you're a student needing an affordable phone, a parent whose kid just dropped their device in the toilet, or someone who just wants a straight answer about which carrier is right for them — you'll find us here, ready to help.

Tops Plaza Conveniently Located
Walk-ins Always Welcome
Fair Prices No Hidden Fees
Visit Us Today
Why Arcade Wireless

The Difference Is
How We Treat You

Big carriers have call queues. We have a front counter. Here's what makes coming to us worth your time.

No Appointment Needed

Walk in anytime during business hours. Most repairs start the moment you sit down — no scheduling, no waiting on hold.

Transparent Pricing

We'll tell you the cost before we touch your phone. No surprise fees, no upselling, no "we'll let you know after we look at it."

Real People, Real Answers

Talk to someone who knows phones — not a script. We explain things in plain English and won't use jargon to confuse you.

Community-First

We're right here in Arcade, shopping at the same stores and sending our kids to the same schools. Your business means a lot to us.

Got a Broken Phone?
Let's Fix It Today.

Stop by 660 Main St in the Tops Plaza, or give us a call. We'll have you up and running in no time.

Call (585) 492-0012 Email Us
Get In Touch

We'd Love to
Hear From You

Have a question about a repair, a phone model, or carrier plans? Reach out however you're most comfortable — we respond quickly.

Visit Us 660 Main St
Arcade, NY 14009-1096
Call Us (585) 492-0012
Hours Mon–Fri: 10am–7pm
Sat: 10am–5pm

Send Us a Message

Is this your business?This is my business